AI Voice Agent

Your AI calls suppliers
and brings back
quotes

PartsIQ's AI Voice Agent phones your suppliers, asks for pricing, negotiates deals, and extracts structured quotes — while sounding completely natural.

100%
Hands-Free
24/7
Availability
<3min
Per Call

How it works

From AI-powered part search to automated supplier calls and email follow-ups

1

AI Part Search

Multi-agent AI searches across suppliers to identify parts by description, photo, or equipment model. Add verified parts to your pick list.

AI Calls Suppliers

Voice Agent phones each supplier, asks for pricing, negotiates if needed, and extracts quotes automatically.

Email Follow-Up

Automated emails sent in parallel. AI extracts pricing from supplier responses and compares across vendors.

4

Track Orders

Convert approved quotes into orders with one click. Track delivery timelines and receive confirmations automatically.

Primary Channel

AI Voice Agent that sounds human

Your AI agent calls suppliers, navigates phone trees, asks for the parts department, quotes part numbers with proper pronunciation, and extracts structured pricing — all in a natural, conversational tone.

Natural conversation
Uses filler words, acknowledges responses, and reacts naturally — not robotic scripts
Price negotiation
Automatically counter-offers when quotes exceed your budget thresholds
Handles every scenario
Voicemail detection, hold/transfer handling, callback requests, and human escalation
Automatic quote extraction
Pricing, availability, and lead times extracted in real-time and saved to your dashboard
Acme Parts Supply
+1 (555) 234-5678
Connected
02:47
AI Agent
"Hi, good morning! Could I speak to someone in your parts department?"
A
Supplier
"Yeah, this is the parts department. How can I help you?"
AI Agent
"Great, thanks! I'm looking for a couple parts for a John Deere 160GLC. First one is a right boom hydraulic cylinder — part number 9-3-2-3-7-0-1-G."
A
Supplier
"Let me check... Yeah, we've got that one. $2,450, it's in stock, ships in about 3 days."
AI Agent
"Perfect. And do you have the hydraulic filter element? Part number A-T-4-3-5-7-5-7."
A
Supplier
"$189 each, also in stock. Want me to set those aside?"
AI Agent
"That'd be great, thanks! So just to confirm — 9323701G at $2,450, and AT435757 at $189 each, both in stock. We'll send a formal PO over by email. Really appreciate your help!"
Quotes ExtractedReal-time
9323701G$2,450
In Stock•Ships 3 days
AT435757$189
In Stock•Ready to ship
Quote Request #QR-02-2026-0001

Quote Request - 3 Items

John Deere 160GLC Excavator (2019)

Sent
Called
•
Emailed
•Feb 3, 2026

Acme Parts Supply

Quote Received
contact@acmepartsupply.com
AI Voice Call — 2 min 47 sec
2 quotes extracted: 9323701G at $2,450 (in stock), AT435757 at $189 (in stock)
S
Email SentFeb 3, 2026, 3:14 AM
I am writing from Demo Construction Co. to request a quote for excavator parts...

Industrial Equipment Direct

VoicemailEmailed
Awaiting email response
Voicemail left • Email sent 0 days ago
AI Voice Agent reached 1 of 2 suppliers by phone. Email follow-ups sent to all. Suppliers typically respond within 24-48 hours.
Response Rate: 1/2 (50%)
1 quote received via phone call. Waiting for email response from 1 supplier.
Secondary Channel

Automated email quotes, sent in parallel

While your AI Voice Agent handles phone calls, automated emails go out simultaneously. If a supplier can't answer the phone, the email is already in their inbox.

✓
Dual-channel outreach
Phone calls and emails sent simultaneously for maximum supplier coverage
✓
AI price extraction
Automatically extract and compare pricing from supplier email responses
✓
Communication history
Full thread visibility with timestamps, call logs, and follow-up reminders

Multi-agent AI search with pick list

Describe what you need and watch our AI search multiple supplier databases simultaneously. Add verified matches to your pick list, then create quote requests with one click.

Multi-agent search
Simultaneous searches across postgres, pinecone, and neo4j databases
Confidence scoring
AI ranks matches by relevance with 95%+ accuracy for top results
Vehicle context awareness
Search within specific equipment context for exact compatibility
AI Parts Assistant
Multi-Agent Search
Vehicle Context: 2019 John Deere 160GLC Excavator

looking for the right boom cylinder

I found 5 parts matching "looking for the right boom cylinder" for your 2019 John Deere 160GLC Excavator.

Search time: 14565.00s • Sources: postgres, pinecone, neo4j
Avg confidence: 77%
9323701G✓ VerifiedExact
Right Boom Hydraulic Cylinder
95%
pineconeneo4j•Stock: Unknown
AI can identify parts, find suppliers, and help with orders

Pick List

(1)
9323701G
Right Boom Hydraulic Cylinder
Qty: 1
Add more parts to request quotes

Reduce downtime, control costs

Purpose-built for operations teams who can't afford delays

AI Calls for You

Your AI Voice Agent handles supplier calls, gets pricing, and brings back structured quotes — hands-free

Hours → Minutes

Reduce average sourcing time from 4+ hours to under 15 minutes per part

Better Pricing

AI negotiates on your behalf and compares multiple suppliers to ensure competitive pricing

Order management & delivery tracking

Convert approved quotes into orders with one click. Track every order from placement through delivery with full visibility into status, shipping, and item receipt.

✓
One-click quote to order conversion
Approve a quote and convert it into a tracked order instantly
✓
Real-time status tracking
Monitor orders through every stage — pending, processing, in transit, delivered
✓
Delivery confirmation & item receipt
Track shipping carriers, confirm individual item receipt, and maintain full audit trails
Order #ORD-02-2026-0042

Excavator Parts Order

Acme Parts Supply

In Transit
Ordered: Feb 4, 2026•Expected: Feb 8, 2026
Supplier
Acme Parts Supply
contact@acmepartsupply.com
Shipping
FedEx Ground
7489 2841 0037
Quote Ref
QR-02-2026-0001
View Quote →
Order Items
1 / 3 Received
9323701G
$2,450.00
Right Boom Hydraulic CylinderReceived
AT435757
$189.00
Hydraulic Filter ElementIn Transit
RE532552
$67.50
Engine Oil FilterProcessing
Subtotal$2,706.50
Shipping$45.00
Total$2,751.50

Equipment tracking & predictive maintenance

Monitor equipment health scores, track operating hours, and get automated service reminders based on OEM maintenance schedules. Never miss critical maintenance windows.

Operating hour tracking
Automatic updates with real-time equipment usage monitoring
Health score monitoring
AI-powered health assessments based on usage patterns and maintenance history
OEM maintenance schedules
Pre-loaded service intervals from manufacturer specifications

2019 John Deere 160GLC Excavator

JD-001 • IFF160GXE056001

ACTIVE
Operating Hours
650
Updated today
Health Score
88%
Good
Next Service
0 hrs
@ 650 hrs
⚠
Fuel System Service
Drain water and sediment from fuel tank sump, primary/auxiliary/final fuel filters and water separators.
Every 50 hours•Current: 650 hrs•Next: 650 hrs
Upcoming Maintenance
Daily ChecksNext: 660 hrs
Check hydraulic tank oil level, engine oil level, engine coolant level
Track InspectionNext: 700 hrs
Inspect and re-torque track hardware
Gear Case & LubricationNext: 750 hrs
Check gear case oil level, drain water, lubricate hydraulic tank

Built for industrial operations

Whether you're managing a single facility or coordinating across multiple sites

Manufacturing

Production lines that can't wait days for replacement parts

Maintenance Teams

Multi-site operations requiring consistent supplier access

OEMs

Support teams managing aftermarket parts and service requests

Distributors

Streamline procurement workflows and supplier coordination

Ready to let AI handle your supplier calls?

See how PartsIQ's Voice Agent can get you quotes while you focus on keeping operations running.